Webinar: Why Employee Surveys can Backfire Without Action
- Written by Beth Halliday
- Last updated:
Surveys are great, but only if you do something with them. Otherwise, they can lead to fatigue, frustration, and a whole lot of “Why did I even bother?” from employees. But when feedback turns into real action? That’s when engagement soars, culture thrives, and businesses see real impact.
Watch Lead People Scientist, Patti Turfrey and Product Manager, Harry Wright as they dive into:
✅ Why surveys fail without action
✅ Who’s responsible for driving change
✅ A simple framework for turning feedback into impact
✅ How taking action on feedback directly supports key business goals
In this video, you’ll find:
- Introductions (00.10)
- Why surveys fail without action (02:20)
- Who’s responsible for driving change? (09:30)
- Turning feedback into action and impact (15:00)
- Review and understand your data (17:52)
- Prepare for communication (19:36)
- Share results and co-create action plans (28.40)
- Monitor progress and keep it going (37:38)
- How taking action on feedback directly supports key business goals (43:34)
- Questions to think about (51:04)
Your hosts:
Patti Turfrey - Lead People Scientist at Hive HR
Specialising in Occupational Psychology, Patti has helped hundreds of HR leaders turn employee feedback into real, meaningful change. With a knack for transforming insights into action, she focuses on analysing what employees are really saying—so organisations can make smarter decisions, create better workplaces, and drive lasting impact. From boosting engagement to shaping people strategies that actually work, Patti’s mission is simple: to make work better for everyone.
Because let’s be honest, not all heroes wear capes. Some turn feedback into real change.
Follow Patti on LinkedIn
Harry Wright - Product Manager at Hive HR
Harry doesn’t just build products, he builds pathways for real workplace change. As a Product Manager at Hive HR, he specialises in amplifying employee voice, ensuring organisations don’t just collect feedback, but actually use it to drive meaningful action. With deep expertise in employee voice technology and action planning, Harry helps leaders turn insights into impact, creating cultures where people feel heard, valued, and empowered.
When it comes to making feedback work, Harry knows what really moves the needle, and he’s here to share it with you.
Follow Harry on LinkedIn
Want even more?
If you’re ready to go beyond collecting feedback and start making real change, we’ve got something special for you.
Download From Insights to Impact A Hands-On Toolkit for Action Planning, packed with expert strategies to help you:
- Involve employees in interpreting survey results
- Use chat charts to get everyone’s voice heard… even the quiet ones
- Spark creative solutions with “How might we?” questions
- Co-create action plans that actually stick
- Facilitate engaging discussions, whether in person or remote
Because surveys alone won’t transform your workplace, but action will.
